Privacy Policy

DRAMIO PRIVATE LIMITED (operating DRAMIO TECH) respects your privacy. This policy explains what information we collect and how we use it.

Information We Collect

• Contact & billing details: name, phone number, email, billing/company address
• Order information: services purchased, amount, order history
• Project materials you share with us: requirements, content, credentials for systems in scope
• Technical data: basic device/browser information for site functioning

How We Use It

• To scope, deliver and support the services you ordered
• To provide customer support and project updates
• To comply with legal and tax obligations

Payments

Online payments are processed by our gateway partner PayU. We do not store your card, UPI or bank credentials on our servers; these are handled directly by the PCI-DSS compliant payment gateway.

Project Data & Credentials

Access credentials you share for project delivery are used only for the agreed work, shared only with the team members working on your project, and deleted or returned on request after delivery.

Sharing

We share information only as needed with the payment gateway and infrastructure providers used to deliver your service, or where required by law. We do not sell your personal data.

Data Security & Your Rights

We use reasonable safeguards to protect your data. You may request access to, correction of, or deletion of your personal data by contacting us.

Cookies

We use minimal cookies/local storage to keep your cart and improve your experience.

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